bdji Privacy Policy

1. Introduction

Welcome to bdji. This Privacy Policy explains how bdji ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit and use our online gaming platform at https://bdji.vu. We serve players in Bangladesh and take the protection of your personal data with the utmost seriousness.

By accessing and using bdji, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms described here, please discontinue your use of the platform. We encourage all users, especially those in Dhaka, Chittagong, Sylhet, and other cities across Bangladesh, to read this document in full.

2. Information We Collect

We collect several types of information in connection with the services provided on bdji. This includes information you provide to us directly, as well as information we collect automatically when you interact with our platform:

• Account registration details: full name, username, date of birth, email address, and phone number.
• Identity verification documents: national ID card (NID), passport, or other government-issued identification required for KYC compliance.
• Financial information: payment method details such as bKash account numbers, Nagad wallet IDs, Rocket account references, and bank transfer records — used solely for processing deposits and withdrawals in BDT.
• Device and technical data: IP address, browser type, operating system, device identifiers, and session timestamps.
• Gameplay data: bet history, game session duration, wagering activity, bonus usage, and win/loss records.
• Communication records: emails, support chat transcripts, and any correspondence you send us through our support channel.

3. How We Use Your Information

bdji uses the information collected for the following purposes, all of which are aimed at delivering a secure, fair, and enjoyable gaming experience to players across Bangladesh:

• Account creation, verification, and ongoing account management, including KYC identity checks.
• Processing financial transactions, including deposits via bKash, Nagad, and Rocket, and processing withdrawal requests in BDT.
• Providing and improving our gaming services, including cricket betting, live casino, slots, and crash games.
• Responding to your customer support inquiries and resolving disputes in a timely and fair manner.
• Sending you important service communications, account notifications, and promotional offers where you have given your consent.
• Fraud detection, responsible gaming monitoring, and compliance with applicable legal and regulatory requirements.

4. Data Sharing and Disclosure

bdji does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your data only in the following limited circumstances:

• Service providers and partners: We engage trusted third-party service providers (payment processors, fraud prevention tools, hosting providers) who assist in operating bdji. These partners are contractually bound to handle your data securely and only for the purposes we specify.
• Legal compliance: We may disclose your information where required by law, court order, or regulatory authority, including cooperating with law enforcement agencies in Bangladesh where legally obligated.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred as part of that transaction. We will notify you of any such change that affects your personal information.

We do not share your information with advertising networks, data brokers, or social media platforms for targeting or profiling purposes.

5. Cookies and Tracking Technologies

bdji uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze platform usage. Cookies are small text files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

You may configure your browser settings to refuse all or some cookies, or to alert you when cookies are being sent. Please be aware that disabling certain cookies may affect the functionality of the bdji platform, including your ability to log in and access account features.

6. Payment Data and Financial Security

We process financial transactions using secure payment gateways. When you deposit funds via bKash, Nagad, Rocket, or bank transfer, the relevant payment credentials are handled by our payment processing partners and are subject to their respective security and privacy standards. bdji does not store complete payment credentials on its own servers.

All financial data transmitted through our platform is protected using SSL (Secure Socket Layer) encryption. Transaction records are retained for the period required to fulfill legal and audit obligations, after which they are securely deleted or anonymized.

7. Data Retention

bdji retains your personal data for as long as your account remains active and as long as necessary to fulfil the purposes described in this Privacy Policy, including maintaining accurate gaming records, resolving disputes, and complying with legal obligations. When your data is no longer required, we dispose of it through secure deletion processes. You may request the deletion of your account and associated data by contacting our support team at [email protected], subject to any legal retention requirements that may apply.

8. Your Rights Regarding Your Personal Data

As a user of bdji, you have certain rights in relation to the personal data we hold about you. These rights include:

• Right to access: You may request a copy of the personal data we hold about you at any time.
• Right to rectification: You may request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request the deletion of your personal data, subject to legal and regulatory obligations that require us to retain certain records.
• Right to withdraw consent: Where you have provided consent for the processing of your data, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Right to object: You may object to the processing of your personal data in certain circumstances, including where we are using it for direct marketing purposes.

To exercise any of these rights, please contact our support team at [email protected]. We aim to respond to all legitimate requests within 30 days. In certain complex cases, this period may be extended, and we will notify you accordingly.

9. Data Security Measures

bdji implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, access controls and authentication protocols for internal systems, regular security assessments and vulnerability testing, and employee training on data protection practices.

While we take every reasonable precaution to safeguard your data, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights, we will notify you promptly in accordance with our legal obligations.

10. Third-Party Services and Links

Our platform integrates services from third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. These providers may collect certain technical data (such as device information and session data) as part of delivering their gaming software. Their collection and use of that data is governed by their own privacy policies, which we encourage you to review. bdji is not responsible for the privacy practices of third-party game providers and payment processors.

11. Minors and Age Restriction

bdji is strictly intended for users who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us immediately at [email protected] so that we can take appropriate action to remove that information. We may implement age-verification processes during registration to help enforce this restriction.

12. Changes to This Privacy Policy

bdji reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Last updated" date at the top of this page and, where appropriate, notify registered users via email. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of bdji following the posting of any changes constitutes your acceptance of those changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bdji handles your personal data, our support team is available to assist you. We aim to respond to all privacy-related inquiries within a reasonable time frame during Bangladesh Standard Time (BST, UTC+6) business hours.

Email: [email protected]